About YRMC

  • YRMC Partners with CAFMA to Launch Community Paramedicine Program

    by Community Outreach and Philanthropy, (928) 771-5686 | Jan 19, 2021

    Dignity Health, Yavapai Regional Medical Center (YRMC) has partnered with Central Arizona Fire and Medical Authority (CAFMA) to launch a Community Paramedicine program to serve the Quad-Cities area. 

    The program is designed to assist patients discharged from a YRMC facility who are high-risk for readmission. It is not uncommon for a patient discharged from the hospital to face challenges with self-care, follow-up care, and/or support once they return home. These challenges can impede the healing process which may result in readmission to the hospital. The goal of the new program is to minimize readmissions through personalized follow-up and preventative care.  The enrollment process for the Community Paramedicine program occurs when the patient is being discharged from a Dignity Health, Yavapai Regional Medical Center hospital.  

    The Community Paramedicine program will be a great resource for those who need a little help after returning home from a hospital stay. This is the first program of its kind in the Quad-Cities area, and demonstrates the strong partnership between Dignity Health, Yavapai Regional Medical Center and Central Arizona Fire and Medical Authority.

    For additional information or question, please contact Central Arizona Fire and Medical Authority’s EMS Division at (928) 772-7711.

  • Yavapai Regional Medical Center to Pause All Inpatient and Outpatient Elective Procedures at Both Hospital Locations

    by Community Outreach and Philanthropy, (928) 771-5686 | Dec 17, 2020

    In response to rising COVID-19 hospitalization rates, Dignity Health, Yavapai Regional Medical Center has paused all inpatient and outpatient elective procedures at both hospital locations beginning Monday, December 21. Emergent and urgent procedures will continue at both locations. “This was a difficult decision but one that is necessary due to high COVID-19 admission rates at our hospitals,” states Keith Nichols, Chief Operating Officer, YRMC. “By pausing outpatient and inpatient hospital procedures, we manage bed capacity and staffing levels to care for the high patient volumes we are experiencing.”

    YRMC continues to see COVID-19 inpatient admissions at record levels. Additional units are being converted to COVID isolation units to care for the high-volume of patients. “Patient admissions for COVID-related conditions have spiked over the past several weeks to record levels,” states Nichols. “As of today, there are over 90 patients receiving care in our COVID units and we expect this trend to continue through the first of the year.”

    Other YRMC services will not be impacted by this move at this time. Medical imaging services and other non-hospital-based services will continue as scheduled. “We are taking extra precautions for the safety of our patients and staff at our off-campus facilities,” adds Nichols. “We are increasing the time between patient appointments to allow for deep cleaning and to minimize contact in our lobbies and registration areas.”

    YRMC also announced the temporarily closure of an outpatient laboratory draw center at 3120 Clearwater Drive in Prescott, effective Monday, December 21. Patients are being directed to other YRMC outpatient laboratory draw centers in Prescott and Prescott Valley for necessary lab work. The temporary closure will allow staff to be reassigned to support patient care in other areas.

    Visitor restrictions continue at both YRMC hospitals. Information regarding visitor restrictions can be found on YRMC’s website located at www.DignityHealth.org/YRMC. Visitors that refuse to follow YRMC’s strict mask use policy will not be allowed to enter.

    Hospital officials will continue to monitor and adjust patient care strategies to meet rapidly changing conditions.

    “Our caregivers and support teams at Yavapai Regional Medical Center and Yavapai Regional Medical Group continue to demonstrate great courage and dedication to serve our community,” states Nichols. “We can really use the community’s support during this challenging time. Please wear a mask, wash your hands, and practice social distancing.”

  • The Quad Cities Welcome Dignity Health, Yavapai Regional Medical Group

    by Community Outreach and Philanthropy, (928) 771-5686 | Dec 17, 2020

    The recent affiliation of Yavapai Regional Medical Center (YRMC) and Dignity Health also includes YRMC PhysicianCare. The 26 multispecialty medical clinics – located in Chino Valley, Prescott and Prescott Valley – are now known as Dignity Health, Yavapai Regional Medical Group (YRMG).

    “From our patients’ perspective, the new name is the major change,” says Robert Thompson, MD, MBA, Executive Medical Director, Yavapai Regional Medical Group. “They will see the clinics re-branded with the YRMG name, and the Dignity Health logo on our signage as well as on any communication they receive from their providers.”

    YRMG’s provider team will not change and the clinics will continue to accept the same health insurance as they have previously. Patients can reach their physician using the same telephone number. They also will go to the same location for their appointments.

    According to Dr. Thompson, the YRMC-Dignity Health affiliation will build on YRMC’s current excellent programs and services to expand healthcare in our growing community.

    “The affiliation with Dignity Health will expand services and increase innovation throughout the entire YRMC health network, including Yavapai Regional Medical Group,” Dr. Thompson says. “One of the first steps will be the growth of our clinics to include more specialty physicians and primary care providers.”

    Yavapai Regional Medical Group currently includes nearly 100 providers in community-based clinics specializing in:

    • Cardiology, Prescott and Prescott Valley
    • Endocrinology and Psychiatry, Prescott
    • Gastroenterology, Prescott
    • Infectious Disease and Pulmonology, Prescott
    • Neurology, Neurosurgery and Physiatry, Prescott
    • Occupational Medicine, Prescott
    • Orthopedic Surgery, Prescott
    • Pain Management, Prescott Valley
    • Palliative Medicine, Prescott
    • Pediatrics, Prescott
    • Primary Medicine, Family Medicine and Internal Medicine, Chino Valley, Prescott and Prescott Valley
    • Vascular Surgery

    For YRMG clinic locations, visit DignityHealth.org/YRMC (go to “Medical Group Clinics” on the menu). Keep up-to-date on the YRMC-Dignity Health affiliation and other YRMC news, by subscribing to YRMC HealthConnect at YRMChealthconnect.org.   


  • Top Orthopedic Surgeon to Lead New Yavapai Regional Medical Group

    by Community Outreach and Philanthropy, (928) 771-5686 | Dec 10, 2020

    Yavapai Regional Medical Center (YRMC) has expanded its network of multispecialty medical practices to include Yavapai Regional Medical Group, Orthopedic Surgical Services.

    Francisco Jaume, DO, an accomplished orthopedic surgeon with 28 years of experience, will serve as Lead Orthopedist for Yavapai Regional Medical Group, Orthopedic Surgical Services (formerly Yavapai Regional Medical Center PhysicianCare). The new Clinic has opened at the following temporary location:

    YRMC Outpatient Services Building
    7700 East Florentine Road, Building B, Suite 203
    Prescott Valley, Arizona 86314
    (928) 708-4545

    An Experienced Orthopedic Surgeon
    In his new role, Dr. Jaume will lead the development of Yavapai Regional Medical Group, Orthopedic Surgical Services, which will serve the orthopedic needs of people throughout Yavapai County.

    “I’m looking forward to building an orthopedic group from the ground up,” Dr. Jaume said. “Our goal is to provide the highest quality care to patients. We’ll achieve this through a talented team of orthopedic surgeons, registered nurses and other healthcare professionals who will join me in delivering the latest in orthopedic surgical services.”

    Leveraging Collaborative Care
    Yavapai Regional Medical Group, Orthopedic Surgical Services takes a collaborative approach to healthcare thanks to the multispecialty medical practices that comprise Yavapai Regional Medical Group. The collaborative, integrated network includes 25 primary and specialty clinics located throughout the community.

    Dr. Jaume – who is board certified by the American Osteopathic Board of Orthopedic Medicine – is an expert in the following orthopedic surgical procedures and care:

    • Knee arthroscopy
    • Knee replacement
    • Hip replacement
    • Carpal tunnel release
    • Press-fit total knee replacement
    • Fracture care (upper and lower extremities)
    • Joint injections
    • Rotator cuff repair
    • Achilles tendon repair
    • Flexor and extensor tendon repair of the hand

    A Career of Service
    Dr. Jaume has served patients in the Quad Cities area since 2004. In 2015, he was recognized as YRMC’s Physician of the Year for his outstanding leadership and commitment to exceptional patient care.

    Dr. Jaume received his Doctor of Osteopathic Medicine from the University of Medicine and Dentistry of New Jersey in Stratford, New Jersey. After that, he pursued a rotating internship at Union Hospital in Union, New Jersey. This was followed by an orthopedic surgical residency at the College of Osteopathic Medicine in Philadelphia, Pennsylvania.

    Dr. Jaume’s career also includes an impressive record of military service. He served in the United States Marine Corps for six years, achieving the rank of Sergeant. He also served for eight years in the United States Air Force Medical Service Corps, where he earned the rank of Major.

    For more information about Yavapai Regional Medical Group, Orthopedic Surgical Services, call (928) 708-4545.

  • Yavapai Regional Medical Center To Expand Visitation Restrictions and Pause Some Elective Procedures

    by Community Outreach and Philanthropy, (928) 771-5686 | Nov 23, 2020

    In response to rising COVID-19 infection rates throughout the community, Yavapai Regional Medical Center has made the difficult decision to expand visitor restrictions beginning Tuesday, November 24. Hospital-based elective procedures that require an inpatient stay will pause beginning Thursday, November 26 until further notice. Procedures in YRMC’s Endoscopy Department will continue as scheduled but will continue to be evaluated.

    With patient and staff safety the top priority, visitation is being suspended at both YRMC West in Prescott and YRMC East in Prescott Valley until the situation improves. Special circumstances may exist, including:

    • Laboring mothers may have one support person with them. For additional questions relating to YRMC’s Family Birthing Center, please call (928) 442-8800.
    • Pediatric patients may have one guardian or support person with them.
    • Patients with disabilities that depend on the assistance of a family member or caregiver to receive care will be allowed to designate a support person to accompany them.
    • End of life visitations will be accommodated with limitations. 
    • All visitors are expected to follow YRMC’s strict mask-use policy while inside any YRMC facility. YRMC currently requires all visitors to wear a procedural mask to enter a YRMC facility. Visitors without a procedural mask will be given one during the screening process before they may enter.
    • Family members of patients receiving care at Yavapai Regional Medical Center are encouraged to call (928) 445-2700 for more information before they visit.

    To minimize the impact on patients and their families, YRMC continues to encourage the use of teleconference tools to stay connected and can make a limited number of electronic tablets available for patients who don’t possess a smart phone or tablet.

    YRMC wants to emphasize that patients in need of emergent care should not avoid a visit to one of YRMC’s Emergency Departments. Precautions are in place to ensure your safety. As patient volumes remain higher than normal, YRMC will make every effort to provide care as quickly as possible. YRMC encourages patients in need of non-emergent care to seek advice from their medical provider.

    YRMC wants to thank the community for their support and understanding during this challenging time. Visitation restrictions will be evaluated and adjusted based on COVID-19 infection rates throughout the community. Please continue to wear a mask, wash your hands, and practice social distancing to ensure your safety and the safety of others.

  • Dignity Health, Yavapai Regional Medical Center Complete Affiliation

    by Community Outreach and Philanthropy, (928) 771-5396 | Nov 02, 2020

    Yavapai Regional Medical Center (YRMC) and Dignity Health have completed an affiliation, uniting two strong healthcare systems that are committed to creating healthier communities by providing accessible, affordable and innovative health services.

    The affiliation will scale best-in-class clinical services, recruit and retain primary care providers and top medical specialists, and align clinical operations to improve delivery of care. It will also bring to Yavapai County innovative medical technologies and treatments, as well as collaborative initiatives with existing community resources, which will expand YRMC’s ability to effectively serve and advocate for all people.

    “This partnership is a reflection of our shared vision and values with YRMC, and we look forward to helping enhance healthcare services for the residents of Yavapai County,” says Linda Hunt, president and CEO of Dignity Health’s Arizona division. “Yavapai County residents will continue to receive exceptional medical care, and now they will also have access to world-class specialty services.”

    In addition to providing leading acute-care services and expanding access to healthcare, the affiliation is focused on reinvesting in the community through grants and the creation of additional clinical programs to better serve the residents of Yavapai County.

    “This is an important milestone in our 77-year journey of serving Yavapai County,” says John Amos, president and CEO of YRMC. “This affiliation will expand our current healthcare services and resources to benefit the people and communities we serve.”

    Dignity Health and the Prescott community share a special historical significance that dates back to the 1890s when the Sisters of Mercy, who founded Dignity Health St. Joseph’s Hospital and Medical Center in Phoenix, opened Prescott’s first hospital.

    “We have a long-standing shared legacy with Yavapai County and we are excited to come home to provide a strong future of healthcare services within the Quad Cities,” says Hunt.

    Leadership from both organizations are working closely to ensure consistent, thoughtful alignment. No assets were exchanged under the affiliation, and any transitions will be phased in over the next year. YRMC will be part of Dignity Health’s Arizona division and will remain a not-for-profit, community hospital. The affiliation is not anticipated to cause any disruption in service or access to healthcare, but rather increase access and availability to health services. The organizations’ leaders will continue to communicate developments with staff and community stakeholders as they occur.

    Dignity Health’s Arizona division includes six acute-care hospitals in the Phoenix-area including Chandler Regional Medical Center, Mercy Gilbert Medical Center, St. Joseph’s Hospital and Medical Center, which includes Barrow Neurological Institute, Norton Thoracic Institute, and Dignity Health Cancer Institute; St. Joseph's Westgate Medical Center, Arizona General Hospital Laveen and Arizona General Hospital Mesa. From this foundation, Dignity Health in Arizona has expanded into a comprehensive healthcare system, which includes clinics, specialty hospitals, urgent cares, insurance providers, and an accountable care organization.

     

  • Yavapai Regional Medical Center to Ease Patient Visitation Restrictions

    by Community Outreach and Philanthropy, (928) 771-5686 | Oct 07, 2020

    Yavapai Regional Medical Center (YRMC) will allow limited patient visitation to its hospital locations in Prescott and Prescott Valley. This change, while serving as a benefit to patients and loved ones, will be monitored closely and may be revised based on COVID-19 infection rates in the community.

    “The ongoing safety of our patients and caregivers remains our top priority,” states Ken Boush, Director, Marketing and Communications, YRMC. “Because of decreasing numbers of COVID-19 cases, lower positive test rates, and the number of hospitalizations across YRMC’s service area, we can safely accommodate limited visitation at this time.”

    • YRMC will allow one visitor to visit their loved one while in the hospital inpatient units and emergency departments.

       

    • Outpatients and inpatients going for surgery or an invasive procedure may have one adult support companion accompany them to the perioperative area, wait during the procedure or surgery, and see them, as appropriate, post-operatively.

       

    • Inpatient visitation will be permitted between 10:00 a.m. and 8:00 p.m., Monday through Sunday. All visitors must wear a surgical mask during their visit.

       

    • All visitors will check-in at the front entrance of the hospital where they will be temperature and symptom screened and given a surgical mask to wear. If a visitor fails the screening process, they will not be allowed to visit.

       

    • Visitors will be provided a visitor pass after the health screening process has been successfully completed.

       

    • The visitor pass must be worn at all times while in the hospital.

       

    • Visitors who have cognitive or physical needs and require support to safely arrive at their destination may be allowed help from one companion to enter the facility. Please speak with the front desk upon arrival about specific circumstances.

       

    • There are special circumstances that may be deemed an appropriate exception.YRMC leadership will consider exception requests on a case-by-case basis.

       

    • Visitation to the COVID Isolation Room/Units will continue to be restricted unless special circumstances exist.

       

    • Visitors to YRMC’s Family Birthing Center should call first as visitation guidelines for this department vary.

       

    • Visitors will be allowed to visit the cafeteria and gift shop while on campus during visitor hours or while waiting for loved ones in surgery or in procedure.

    “Although there are limitations on the number and type of visitors to our hospitals and emergency rooms, we understand that communicating with loved ones and friends is still an important part of a patient’s healing,” states Boush. “We continue to encourage hospital patients to communicate electronically or by phone with loved ones and friends. Video chat, voice, and texting options are digital alternatives and help patients and loved ones feel connected”.

  • New YRMC Outpatient Laboratory Ready to Serve Community

    by Community Outreach and Philanthropy, (928) 771-5686 | Sep 22, 2020

    On Monday, September 28, Yavapai Regional Medical Center (YRMC) opens a state-of-the-art outpatient laboratory testing center in Prescott Valley. The Outpatient Draw Center at YRMC East will serve Quad Cities residents’ lab examination needs, including blood work and other physician-ordered laboratory studies at:

    7880 East Florentine Road

    Prescott Valley, Arizona 86314

    Hours: Monday – Friday, 6:30 am – 4:30 pm

    Phone: (928) 759-5800

    This new, larger facility replaces the laboratory in the YRMC Outpatient Services Building at 7700 East Florentine Road. That draw center site closes permanently on Friday, September 25.

    “Our new Outpatient Draw Center was designed with our patients’ priorities in mind,” said Suzanne Sullivan, BS, MT (ASCP), Assistant Laboratory Director, YRMC Clinical Laboratory. “For example, not only is the location convenient, but we also have private registration areas that ensure patient confidentiality.”

    Other patient-focused conveniences at the new Outpatient Draw Center, include:

    • Same-day lab results for routine blood tests given before 11 am and next-day results for exams performed in the afternoon.
    • Drive-up, in-car COVID-19 testing with a physician’s order (appointment required).
    • Reduced fees for patients without health insurance who are paying for tests out-of-pocket.
    • A large facility that allows for social distancing.
    • Experienced phlebotomists.

    The center in Prescott Valley is one of three conveniently located YRMC Outpatient Draw Centers. The other two centers are located at:

    YRMC PhysicianCare, Family Medicine

    1050 Gail Gardner Way, Suite 200

    Prescott, Arizona 86305

    Phone: (928) 717-5234     

    YRMC PhysicianCare, Internal Medicine

    3120 Clearwater Drive

    Prescott, Arizona 86305

    Phone: (928) 445-0690 

    Visit YRMC.org for more information about YRMC’s Outpatient Draw Centers.

  • Dignity Health, Yavapai Regional Medical Center Announce Agreement to Affiliate

    by Community Outreach and Philanthropy, (928) 771-5396 | Aug 25, 2020

    Yavapai Regional Medical Center (YRMC) has entered into an affiliation agreement to join the Dignity Health Arizona Division. This alignment brings together two leading health care systems with a shared vision and values and a commitment to provide accessible, affordable and innovative health services to the communities served by YRMC.   

    The affiliation will scale best-in-class clinical services, recruit and retain additional primary care providers as well as top medical specialists, and align clinical operations to improve delivery of care. It will also bring to Yavapai County innovative medical technologies and treatments as well as collaborative initiatives with existing community resources that will expand YRMC’s ability to effectively serve and advocate for all people.

    Dignity Health in Arizona currently operates six acute-care hospitals in the Phoenix-area, including St. Joseph’s Hospital and Medical Center which is home to renowned Barrow Neurological Institute, Norton Thoracic Institute and the Muhammad Ali Parkinson Center. The division also offers comprehensive health care services, including clinics, specialty hospitals, urgent cares, insurance providers, an accountable care organization and other clinical and community partnerships.

    “This affiliation will enhance the delivery of health care services to the residents of Yavapai County,” says Linda Hunt, President and CEO of the Dignity Health Arizona Division. “Dignity Health has a strong and unwavering commitment to the communities we serve. We are devoted to delivering compassionate and excellent medical care for residents throughout Yavapai County.”

    In addition to providing leading acute care services and expanding access to health care, the affiliation will focus on reinvesting in the community through grants and the creation of clinical programs to keep aging populations and people suffering from chronic illnesses healthier. Dignity Health in Arizona provides millions of dollars annually in community benefit.

    “Yavapai Regional Medical Center’s strong commitment to the Quad Cities will not change,” says John Amos, President and CEO of Yavapai Regional Medical Center. “We believe that together, we will be able to build on our position of strength and expand YRMC’s current offering of health care services and resources to create an even stronger future of support for the people and communities in western Yavapai County.”

    Leadership from both organizations will continue to work closely to ensure consistent, thoughtful alignment. The transition is expected to occur late this year, subject to the completion of regulatory and licensing approvals and other closing conditions.

  • YRMC Vascular Surgeon Relocates to New Office

    by Community Outreach and Philanthropy, (928) 771-5686 | Jul 06, 2020

    Phung Le, DO, a Yavapai Regional Medical Center (YRMC) Vascular Surgeon, has moved to a new office. Dr. Le and his office staff may now be reached at:

    YRMC PhysicianCare, Vascular Surgery
    808 Ainsworth Drive, Suite 103
    Prescott, Arizona 86301
    (928) 458-2850

    Dr. Le, who joined YRMC in 2017, performs complex vascular surgeries and minimally invasive endovascular procedures. He is also dedicated to helping his patients adopt lifestyle changes that improve their health.

    Dr. Le graduated cum laude with a bachelor’s degree in Biology from Arizona State University in 2003. He earned his Doctor of Osteopathic Medicine from Arizona College of Osteopathic Medicine in Glendale in 2010.

    During a general surgical residency at Memorial Hospital in York, Pennsylvania, Dr. Le was trained in open, laparoscopic and endoscopic surgery. He also earned the prestigious position of chief resident.

    Following his surgical residency, Dr. Le studied vascular surgery during a two-year fellowship at Tufts Medical Center in Boston, an internationally recognized teaching hospital.

    To schedule an appointment with Dr. Le, contact YRMC PhysicianCare Vascular Surgery at (928) 458-2850.

  • Yavapai Regional Medical Center and Dignity Health Explore Possible Collaboration

    by Community Outreach and Philanthropy, (928) 771-5686 | May 20, 2020

    Yavapai Regional Medical Center (YRMC) and Dignity Health are currently involved in discussions to evaluate a potential collaboration between the two organizations. YRMC, with acute care hospitals in Prescott and Prescott Valley, primary and specialty care clinics, and extensive outpatient services, has been serving western Yavapai County since 1943.  

    “Yavapai Regional Medical Center is pleased to explore opportunities to collaborate with a world-class health system like Dignity Health,” states John Amos, President and CEO, Yavapai Regional Medical Center. “There are great synergies between the two organizations. We share common values and a commitment to best-practice healthcare, and like YRMC, Dignity Health’s commitment to serving the healthcare needs of Arizonans spans generations.”

    YRMC’s Board of Directors and Administrative Council recently made the decision to evaluate how a relationship with a larger health system could help YRMC expand healthcare in the Quad City region. Should both organizations choose to move forward with a relationship, YRMC would gain access to Dignity Health’s impressive talent and resources to ensure a robust and growing healthcare system for acute care, pediatric care and high-access specialty services for western Yavapai County. 

    “This opportunity has tremendous potential to help YRMC advance healthcare in our region,” adds Amos. “Being part of a system that includes a Level-One Trauma Center, Barrow Neurological Institute, Muhammad Ali Parkinson Center, and the Cancer Center at St. Joseph’s would add great value to the high-quality healthcare we already provide to those in our region.”

    Discussions are ongoing between both organizations and a decision regarding collaboration is expected this summer.

  • YRMC to Conduct its Final Drive-Through COVID-19 Testing Clinic on May 16th in Prescott Valley

    by Community Outreach and Philanthropy, (928) 771-5686 | May 12, 2020

    Yavapai Regional Medical Center (YRMC) will conduct the last of three free drive through COVID-19 testing clinics on Saturday, May 16th to serve people in our community. YRMC utilizes an FDA-approved nasal swab testing process to detect an active infection. There may be some discomfort associated with the test. This is not an antibody test.

    Free COVID-19 Drive Through Testing Clinic
    Saturday, May 16th ● 8:00 am to 12:00 pm
    YRMC Del E. Webb Outpatient Center

    3262 N. Windsong Drive ● Prescott Valley, Arizona

    This is a voluntary community service that is being provided by YRMC PhysicianCare at no cost to those in the community. For those who wish to be tested, please make note of the following instructions:

    • Testing supplies are limited. The drive-through testing clinic will run from 8:00 am to 12:00 pm, or until testing supplies are exhausted.
    • Test results will take between 3 to 7 business days.
    • YRMC PhysicianCare will contact those who have been tested with the results.
    • No physician order is necessary. Medical advice will not be provided.
    • Anyone who presents for testing will need to answer a few basic questions and follow a simple registration process.
    • Testing will take place in the YRMC Del E. Webb Outpatient Center parking lot. Please use the main entrance from Windsong Drive.
    • People who present for testing should remain in their vehicles and wear a mask if possible.
    • Those who present for testing should take appropriate steps to isolate themselves until they receive their test results.
    • Test results will not be provided to employers. If test results are needed by an employer, please discuss the appropriate process to follow with your employer.