Emergency Services

Life is unpredictable. A car crash, a sudden illness, an injury that needs immediate attention—any of these are reason to seek medical care at a hospital emergency department.

Yavapai Regional Medical Center (YRMC), a Level 4 Trauma Center, operates two Emergency Departments (EDs) where people of all ages from throughout western Yavapai County receive care for medical emergencies, 24-hours a day, 365 days a year.

Both EDs—one at YRMC East in Prescott Valley and the other at YRMC West in Prescott—provide emergency care for critically ill or injured people as well as people with minor illnesses or injuries. These state-of-the-art EDs are staffed with skilled physicians, nurses and other medical practitioners who specialize in emergency medicine. Our support and operational staff also are ready to assist you as well as family members and other companions who accompany you to the ED.

New to YRMC! ERAdvisor is a new Dignity Health service that updates patients and families on their phones about their progress in the ED. All patients need to do is provide a cell phone number to registration staff to get started.

  See estimated wait times

  Share your visit timeline with family

  Get answers to common questions

  Get updates on lab status

  Schedule follow-up visits

 ERAdvisor is easy.

 No sign-up or app download needed.

All that’s required is a cell phone number.

YRMC’s EDs are licensed by the Arizona Department of Health Services (ADHS). This means that every two years our EDs undergo rigorous reviews by ADHS in order to retain their licenses. Additionally, our EDs are among the busiest in Arizona. Nearly 72,000 patients a year come to YRMC’s EDs each year. They have available to them a broad range of emergency services, including:

    As a Level 4 Trauma Center, both of YRMC’s ED teams work with the Arizona Department of Health Services (ADHS) to support Arizona’s statewide trauma system. For example, patients with head injuries, multiple fractures and other extensive injuries may be transported to YRMC for treatment by our skilled ED team in a climate controlled trauma room. Patients may continue their care at YRMC or at another facility. YRMC’s ED team oversees all transfers to ensure a safe transition of care for patients.


    Chest pain, earaches or injuries from a car crash, no matter what the reason for seeking care at one of YRMC’s EDs, our staff works together to stabilize, diagnose and treat patients. In order for the YRMC emergency physician to diagnosis or assess the patient, additional tests—blood work, x-rays, MRI or other studies—may be required. Depending on the physician’s evaluation, a patient may be:
    • treated in the ED and then sent home with follow-up instructions;
    • admitted to YRMC as an inpatient for further medical care; or
    • transferred to a facility that offers specialty services not available at YRMC.


    YRMC’s ED nurses combine their extensive experience as well as national criteria to categorize ED patients as either “Emergency” or “Fast Track.” Patients who have sore throats, rashes or relatively minor injuries typically qualify as Fast Track, which is available from 10 am-10 pm, seven days a week. People with more complicated or serious problems are considered Emergency patients. Fast-Track patients are treated as a quickly as possible by a specifically designated fast-track team. All patients are “triaged” to allow people in greatest need for medical attention to be seen first.


    The ED at YRMC West serves as the area’s “emergency base hospital.” This means emergency medical technicians (also called first responders) in the field follow medical protocols developed by YRMC ED physicians and nurses. First responders in the field also contact the ED at YRMC West for online consultations with ED physicians and charge nurses.